Your Privacy Matters

Privacy Policy

How we collect, use, and protect your personal information

Last updated: September 22, 2024

Introduction

Transit Guide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform. Please read this privacy policy carefully.

Information We Collect

Personal Information

  • Email address (institutional email preferred)
  • Full name
  • Institution affiliation
  • Department or position (optional)
  • Student or employee ID (optional)

Location Data

  • GPS coordinates (only when actively tracking)
  • Bus stop locations
  • Route information
  • Travel patterns (anonymized)

Usage Data

  • App usage statistics
  • Feature interactions
  • Performance metrics
  • Error logs (anonymized)

How We Use Your Information

Core Services

  • Provide real-time bus tracking
  • Generate route recommendations
  • Send arrival notifications
  • Improve transportation data accuracy

Service Improvement

  • Analyze usage patterns to enhance features
  • Identify and fix technical issues
  • Develop new functionality
  • Optimize app performance

Communication

  • Send important service updates
  • Respond to support requests
  • Notify about new features
  • Share relevant transportation news

Data Protection & Security

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Access Control

Strict access controls ensure only authorized personnel can view your data.

Regular Audits

We regularly audit our security practices and update them as needed.

Data Minimization

We only collect data that is necessary for providing our services.

Your Rights

Access & Portability

Request a copy of your personal data in a portable format.

Correction

Update or correct any inaccurate personal information.

Deletion

Request deletion of your personal data (subject to legal requirements).

Opt-out

Unsubscribe from non-essential communications at any time.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in app operations (under strict confidentiality agreements)
  • In anonymized, aggregated form for research and improvement purposes

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

UaroundU LLC

Email: uaroundu@gmail.com

Phone: +1 (281) 796 9368

Address: 928 Kolbe Ln, Morgan Hill, California, 95037

Website: https://transitguide.uaroundu.com/

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.