Service Agreement

Terms of Service

Terms and conditions for using Transit Guide

Last updated: September 22, 2024

Agreement to Terms

These Terms of Service ("Terms") govern your use of Transit Guide mobile application and web platform ("Service") operated by UaroundU LLC ("us," "we," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

Acceptance of Terms

By using Transit Guide, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service.

Important Notice

These Terms constitute a legally binding agreement. Please read them carefully.

Service Description

Transit Guide provides real-time bus tracking, route planning, and transportation data services. Our Service includes:

  • Real-time bus location tracking
  • Route planning and recommendations
  • Arrival time predictions
  • Community-driven transportation data
  • Institution-specific transit information
  • Mobile and web platform access

User Responsibilities

Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use
  • Use only your institutional email for registration
  • Provide accurate and up-to-date information

Appropriate Use

  • Use the Service only for lawful purposes
  • Respect other users and community guidelines
  • Do not attempt to interfere with Service operations
  • Report any bugs or security issues responsibly

Prohibited Activities

  • Reverse engineering or attempting to extract source code
  • Creating fake accounts or providing false information
  • Using the Service for commercial purposes without permission
  • Violating any applicable laws or regulations

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key Privacy Principles

  • We collect only necessary information for service provision
  • Location data is used only when actively tracking
  • Personal information is never sold to third parties
  • You have control over your data and can request deletion

Service Availability

We strive to provide reliable service, but we cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Third-party service disruptions
  • Force majeure events beyond our control

Note: We aim for 99.9% uptime but cannot guarantee 100% availability.

Intellectual Property

The Service and its original content, features, and functionality are owned by UaroundU LLC and are protected by international copyright, trademark, and other intellectual property laws.

Our Rights

  • All app code and design elements
  • Transit Guide trademark and branding
  • Proprietary algorithms and data processing
  • User interface and user experience design

Your Rights

  • Use the Service for personal transportation needs
  • Access your own data and account information
  • Provide feedback and suggestions
  • Report issues and request support

Limitation of Liability

To the maximum extent permitted by law, UaroundU LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Delays or missed connections due to inaccurate information
  • Technical issues or service interruptions
  • Third-party actions or content

Important: Transit Guide is provided for informational purposes only. Always verify bus schedules and routes with official sources before making travel decisions.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

Your Right to Terminate

You may stop using the Service at any time and request account deletion.

Our Right to Terminate

We may terminate accounts that violate these Terms or pose security risks.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes through the Service or via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

UaroundU LLC

Email: uaroundu@gmail.com

Phone: +1 (281) 796 9368

Address: 928 Kolbe Ln, Morgan Hill, California, 95037

Website: https://transitguide.uaroundu.com/

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.